LeapFrog Support

In Warranty

Exchange/Refund

If the unit is to be exchanged or the consumer is to be refunded (WITHIN 14 DAYS) it is essential you retain an XMS reference number before giving the refund or exchanging the item.

Contact XMS for a reference number

  • 0861 987 363

Once you have obtained a XMS number the store is able to exchange or refund the consumer for the item.

LeapFrog Support – South Africa

leapfrog@primainteractive.co.za

Office hours:

Monday to Friday 10h00 to 16h00.

Closed over weekends and public holidays

Out Of Warranty

LeapFrog Support – South Africa

leapfrog@primainteractive.co.za

Office hours:

Monday to Friday 10h00 to 16h00.

Closed over weekends and public holidays

General Support

LeapFrog Support – South Africa

leapfrog@primainteractive.co.za

Office hours:

Monday to Friday 10h00 to 16h00.

Closed over weekends and public holidays

Cracked Screens

LeapFrog Support – South Africa

leapfrog@primainteractive.co.za

Office hours:

Monday to Friday 10h00 to 16h00.

Closed over weekends and public holidays