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To access your VTech KidiCom MAX serial number, please follow either of the below steps:

Option 1 – on the packaging

  • Serial number is marked on silver tab, next to product barcode.
  • Barcode is found at the bottom outside packaging of the KidiCom MAX smart device.
  • The serial number has two letters ‘VT’ and digits afterwards. E.g VT1234

 Option 2 – on the product itself

  • From the back of the KidiCom MAX smart device, locate and gently open the rubber cover of the micro USB & AC adapter charging ports.
  • Serial number is marked next to micro USB port.
  • The serial number has two letters ‘VT’ and digits afterwards. E.g VT1234